> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zeam.money/llms.txt
> Use this file to discover all available pages before exploring further.

# Moving to production

> How integrations move from the sandbox to live production access.

Production access is not automatic. The sandbox is where you prove your
integration works; promotion is the reviewed step that turns on live traffic.

## The promotion process

An application is promoted to production after each of these steps:

<Steps>
  <Step title="Complete your sandbox integration">
    Build and test the full flow against the sandbox, including error and
    [webhook](/webhooks/overview) handling.
  </Step>

  <Step title="Demonstrate the integration">
    Show the working integration to the Zeam technical team.
  </Step>

  <Step title="Pass technical review">
    Zeam reviews the technical implementation and accepts it.
  </Step>

  <Step title="Complete commercial onboarding">
    Finish the relevant commercial arrangements and onboarding requirements.
  </Step>

  <Step title="Receive approval">
    Zeam approves the application for production access.
  </Step>
</Steps>

## What changes at go-live

* **Base URL stays the same.** Sandbox and production share
  `https://api.zeam.money/gw/v1`. The environment is determined by your application's
  registration and role, so there is no host to switch.
* **Credentials change.** You use production
  [application credentials](/authentication/api-keys), which are separate from
  your sandbox credentials.

Keep credentials in configuration so that moving to production is a config
change, not a code change.

<Warning>
  Do not use sandbox credentials for production traffic or vice versa. They are
  not interchangeable.
</Warning>

## Before you request promotion

To start the process, contact Zeam through your usual channel or
[support](/resources/support).