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Email

[email protected] — fastest path for integration questions.

GitHub

SDKs, examples, and open-source integrations.

Status page

Current platform incidents and planned maintenance windows.

Security reports

Disclose vulnerabilities privately. See SECURITY.md.

When you file a ticket

Include:
  • The X-Request-Id from the failing response.
  • The HTTP status code you received.
  • The endpoint path and method.
  • The principal type (Connect app, OTP user, or OAuth end-user).
  • A redacted request body if relevant — never paste tokens, seeds, OTP codes, or connect secrets.
The request ID is usually enough for our team to investigate the issue.